FREQUENTLY ASKED QUESTIONS
Yes. We make every effort to ensure that the product you receive matches the images displayed on our website. Our product photos are taken to accurately represent the actual item.
However, slight variations in color may occur due to differences in screen settings, lighting during photography, or display devices. Handcrafted products may also have minor variations that make each piece unique.
You can view and download your sales receipt by logging into your My Account section on Mourshu.com. Go to My Account → Orders, select the relevant order, and access your receipt or invoice from the order details.
Yes! We regularly restock popular items whenever they become available. If a product is currently out of stock, please check back later or keep an eye on our website for updates. Once the item is available again, it will be listed for purchase.
Most orders are delivered within 5–7 business days, depending on your location. Once your order is shipped, you'll receive tracking details so you can monitor its delivery status.